But it's not clear whether companies like FedEx will accept a product whose battery has begun to swell. According to the company, you can also mail your device to Apple. If your serial number does pop up, the site will advise you to bring the laptop to an Apple store or Apple Authorized Service Provider. The serial number can be found in several locations, including on the bottom of the device and in the “About This Menu” option in the Apple menu bar in the top left corner of the screen.Īpple stresses that only a “limited number” of MacBook Pro batteries are involved. The MacBook Pro battery replacement program applies only to models that do not have a Touch Bar and that were manufactured between October 2016 and October 2017.Īpple has created a website where consumers can enter their laptop’s serial number to see whether it’s part of the battery replacement program.
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